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  1. Troubleshooting & FAQs

Plugin Conflicts and Debugging

PreviousPayment Gateway IntegrationsNextHow to edit the directory listings with Custom template

Last updated 6 months ago

CtrlK
  • Step 1: Identify Plugin Conflicts
  • Step 2: Enable Debug Mode in WordPress
  • Step 3: Check for Theme Conflicts
  • Step 4: Check Browser Console for Errors

Sometimes, conflicts between plugins can cause issues. Here's how to troubleshoot:

Step 1: Identify Plugin Conflicts

To identify if a plugin conflict is the cause of your issue:

  1. Deactivate all plugins except for the Directory WordPress Plugin.

  2. Check if the issue persists.

  3. Reactivate your plugins one by one, checking after each activation to see when the issue reappears.

Step 2: Enable Debug Mode in WordPress

Enable WordPress debug mode to get detailed error logs:

  1. Open the wp-config.php file in your website’s root directory.

Add the following line before /* That's all, stop editing! Happy publishing. */: php define('WP_DEBUG', true);

define('WP_DEBUG_LOG', true);

define('WP_DEBUG_DISPLAY', false);

  1. This will log errors to the wp-content/debug.log file. You can check this file to see the errors and identify the problem.

  2. Once you’re done debugging, set WP_DEBUG to false to disable debugging.

Step 3: Check for Theme Conflicts

Some issues may be caused by your active theme. To check for theme conflicts:

  1. Switch to a default WordPress theme like Twenty Twenty-One.

  2. Test if the issue is resolved. If it is, the problem likely lies within your theme.

  3. Consider contacting your theme developer for assistance in resolving the conflict.

Step 4: Check Browser Console for Errors

Open the browser's developer tools (usually by pressing F12) and go to the Console tab to check for any JavaScript errors. These errors can give you more insight into what might be causing issues.